A 99.9% Server Uptime
We have set up our website hosting platform using dependable hardware and heavily customized software. Our administrators have installed a tweaked version of SELinux on each of our web hosting servers in order to ensure utmost security and reliability. We have added several distributed denial–of–service protection mechanisms in addition to highly effective firewall software to make sure our internal network is unassailable and secure.
Our Linux website hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to offer a high–quality web hosting service, you can hardly trust the default network configuration in a datacenter. We have set up our own custom network in an attempt to ensure an ultrasonic connection speed with the outside world.
And thanks to this, regardless of which data center facilities you choose: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid for all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to minimize all possible risks with our cloud hosting packages and even though our company provides top–notch technical support, sometimes the customer simply isn’t satisfied with what we offer. Or he has to upgrade to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t completely happy, we will give you a reimbursement.
24/7 Technical Support
We have punctiliously picked each single member of our 24x7 support department to ensure that we can offer you the very best customer support you can get. Each one of our techs has lots of years of experience working with hosting accounts behind his back, so they know very well what they are doing. Moreover, they are at your disposal 24x7x365 – you’ll be able to reach them whenever you want and they’ll reply as soon as possible.
Their average support ticket response time is below twenty minutes, whereas with many other hosting suppliers you have to wait for days. Plus, we offer a 1–hour response time guarantee. No matter what happens, your questions will be answered within one hour.