Support and Help Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our tech help crew is on–line day and night to attend to each of your assistance demands. Every single ticket you post to us is going to be responded to within up to sixty minutes. If your case demands some help from one of our administrators, we’ll forward the ticket to the technician on shift and will notify you that the problem is being resolved.

  • Top quality support service

  • Top–class Client Help Service

  • We offer you 24/7 client assistance through a super–fast ticket system incorporated into your Control Panel. You’ll be able to write to us whenever you want about any of the applications that come pre–installed on the virtual server, which include the desired OS, the server admin panel and our custom designed Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is available as a gift along with your virtual server, you can easily find an educative Help section, containing everything you should have knowledge of when running your internet sites and software packages. We have included a wide selection of how to articles and video guides that display the important site supervision duties in an easy to read fashion.