Lots of people who start using their 1st web hosting account, or switch companies, typically have queries with respect to how particular tasks are performed or face complications when setting up various things, including emails, site settings, etc. That’s why, lots of providers have compiled documentation with the most frequently asked questions and issues so as to help their customers receive info swiftly and seamlessly. As a result, the support staff can concentrate on actual problems that some customers may be facing, as the solution for the smaller things will be available on the web and customers can handle them without having to touch base with the customer service team. Having comprehensive documentation is very important, especially for new clients with no past experience at all, since the web hosting service involves an abundance of functions and lots of individuals can become puzzled about what to do. A good knowledge base can both help you perform the procedures that you want and discover how the web hosting service works as a whole.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we’re offering come with a detailed knowledge base where you can find everything you may ever need to know in regard to your hosting account. Regardless of whether you desire to create a brand new database, to redirect a domain name using an .htaccess configuration file or to create an e-mail address on your PC or smart phone, you can just read our step-by-step help articles and all the information that you need will be there. When you go to a given section of the Hepsia Control Panel, you will see articles that are related to the features that you can access through it. If you want to check the entire collection of articles and get informed about all the functions that Hepsia offers, or simply to read general information about the web hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any obstacle that you might possibly encounter, but in case you do not find what you’re seeking, you can always get in touch with us, as our help desk staff is available 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting packages feature in-depth online technical documentation where you will find information on all the features that our in-house developed Hepsia Control Panel offers, in addition to solutions to different questions and difficulties that you may chance upon. All setup guides offer exhaustive explanations, which implies that you won’t need to worry about overlooking something if you’re aiming to export a database, for instance. The troubleshooting articles include different tenable reasons for particular problems and the solution for each and every one of them, so in case you’re not able to send email messages although you have the correct SMTP server settings, for example, you can swiftly discover what the reason for this might be and rectify the issue with two or three mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in every single section. In case you wish to examine all help articles, click on the Help link, which is located in the top right-hand side of the page.